技术部FAQ

技术支持部的FAQ,内部使用


J图像偏紫色红色

<p>IR-CUT没切过来,</p> <p>手动切换日夜模式试试;断电重启试试;手动切滤光片;换滤光片</p> <p>The issue may be caused by IR-CUT stuck .Please check below things :</p> <p>1.Go to ipc web page ,right click on the live video and choose &quot;sensor config&quot; . Go to &quot;D/N setting&quot;,change mode to &quot;Day mode&quot; , what is the color of image now ? Then change mode to &quot;Night mode&quot; ,what is the color of image now ?</p> <p>2.Power off and power on the camera to try .</p> <p>3.Open the camera case , then switch the IR-CUT manually with tweezers or a stick to check whether the color can be normal .</p> <p>[We may need to change the IR-CUT of camera if the problem still exists. Please confirm below info:] 4.How long has the camera been used ?</p> <p>5.What is the model and SN of camera? What is the hardware version and software version in device info of camera ?</p>

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