6.1获取通话流水
<p><strong>简要描述：</strong> </p>
<ul>
<li>获取流水列表接口</li>
</ul>
<p><strong>请求URL：</strong> </p>
<ul>
<li><code>{BaseUrl}/api/crmList</code></li>
</ul>
<p><strong>请求方式：</strong></p>
<ul>
<li>POST
<pre><code class="language-json">{
&quot;api_key&quot;: &quot;8SmkWUUC&quot;,
&quot;user_sn&quot;: &quot;SYSUSER|b3397882e26ba9e7fb8f01f1af345bde&quot;,
&quot;start_create_at&quot;:&quot;2024-08-01 00:00:00&quot;,
&quot;end_create_at&quot;:&quot;2024-10-08 23:59:59&quot;,
&quot;phone&quot;:&quot;&quot;,
&quot;dial_task_main_sn&quot;:&quot;&quot;,
&quot;status_search&quot;: &quot;status_manual&quot;,
&quot;status_value&quot;: [&quot;A&quot;,&quot;B&quot;,&quot;C&quot;],
&quot;pageIndex&quot;: 0,
&quot;pageSize&quot;: 1000
}</code></pre>
<p><strong>参数：</strong> </p></li>
</ul>
<table>
<thead>
<tr>
<th style="text-align: left;">参数名</th>
<th style="text-align: left;">必选</th>
<th style="text-align: left;">类型</th>
<th>说明</th>
</tr>
</thead>
<tbody>
<tr>
<td style="text-align: left;">pageIndex</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">int</td>
<td>分页：起始条索引(从0开始，0表示第一页，默认0)</td>
</tr>
<tr>
<td style="text-align: left;">pageSize</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">int</td>
<td>分页：条数（默认10条）</td>
</tr>
<tr>
<td style="text-align: left;">start_create_at</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>创建开始时间（时间段），为空请求当天数据。</td>
</tr>
<tr>
<td style="text-align: left;">end_create_at</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>创建结束时间（时间段），为空请求当天数据。</td>
</tr>
<tr>
<td style="text-align: left;">updated_at</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>最后更新时间 6.3版本</td>
</tr>
<tr>
<td style="text-align: left;">phone</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>号码</td>
</tr>
<tr>
<td style="text-align: left;">talktimes_min</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">int</td>
<td>通话时长，开始（范围）</td>
</tr>
<tr>
<td style="text-align: left;">talktimes_max</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">int</td>
<td>通话时长，结束（范围）</td>
</tr>
<tr>
<td style="text-align: left;">labelling</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>标签</td>
</tr>
<tr>
<td style="text-align: left;">score</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">int</td>
<td>分值</td>
</tr>
<tr>
<td style="text-align: left;">asks_count</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">int</td>
<td>问题次数</td>
</tr>
<tr>
<td style="text-align: left;">dial_task_main_sn</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>任务营销唯一标识符（sn号），可以根据此sn得到对应的流水表</td>
</tr>
<tr>
<td style="text-align: left;">project_sn</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>项目模板唯一标识符（sn号）</td>
</tr>
<tr>
<td style="text-align: left;">ai_user_name 或 ai_user_sn</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>子账号用户名/子账号唯一标识符（sn号）</td>
</tr>
<tr>
<td style="text-align: left;">sn</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>流水sn 6.3版本</td>
</tr>
<tr>
<td style="text-align: left;">updated_at_start</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>最后更新时间最小时间 7.1版本</td>
</tr>
<tr>
<td style="text-align: left;">updated_at_end</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>最后更新时间最大时间 7.1版本</td>
</tr>
<tr>
<td style="text-align: left;">phone</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>号码</td>
</tr>
<tr>
<td style="text-align: left;">status_search</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">string</td>
<td>分类查询类型。status 默认类型，ai_status 自动分类， status_manual 手动分类</td>
</tr>
<tr>
<td style="text-align: left;">status_value</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">数组</td>
<td>分类值。eg: ["A","C"]）</td>
</tr>
<tr>
<td style="text-align: left;">virtual_extension_endreason</td>
<td style="text-align: left;">否</td>
<td style="text-align: left;">数组</td>
<td>二次拨号结果。eg: 无法接通,关机 7.7版本</td>
</tr>
</tbody>
</table>
<p><strong>返回示例</strong></p>
<pre><code> {
&quot;code&quot;: 0,
&quot;data&quot;: {
&quot;total&quot;: 1,
&quot;list&quot;: [
{
&quot;labelling&quot;: &quot;;有需求;询问公司信息;想知道公司实力;贷款额度;A转人工;转人工时间:2025-04-14 10:20:17&quot;,
&quot;dial_task_main_sn&quot;: &quot;dial_task_main_sn|1c41217cc6866d22bcb6cfe1aa5f4e47&quot;,
&quot;rec_sex&quot;: &quot;1&quot;,
&quot;id&quot;: 1989,
&quot;sn&quot;: &quot;account|4216aedbab119baf899c6533e444605b&quot;,
&quot;user_sn&quot;: &quot;SYSUSER|555c429205989f5dd5cfee599ccd87af&quot;,
&quot;user_name&quot;: &quot;zzh1&quot;,
&quot;parent_sn&quot;: &quot;zzh&quot;,
&quot;team_sn&quot;: &quot;SON&quot;,
&quot;team_name&quot;: &quot;人工智能客户组&quot;,
&quot;created_at&quot;: &quot;2025-04-14 10:20:50&quot;,
&quot;updated_at&quot;: &quot;2025-04-14 10:20:50&quot;,
&quot;name&quot;: &quot;&quot;,
&quot;phone&quot;: &quot;15899770637&quot;,
&quot;address&quot;: &quot;&quot;,
&quot;unit&quot;: &quot;&quot;,
&quot;unit_phone&quot;: null,
&quot;project_sn&quot;: &quot;projects|af4a802d7cb2972dea6aa47d11b7e0f9&quot;,
&quot;project_caption&quot;: &quot;liuy-转人工测试新&quot;,
&quot;connected_at&quot;: &quot;2025-04-14 10:19:21&quot;,
&quot;disconnected_at&quot;: &quot;2025-04-14 10:20:48&quot;,
&quot;talktimes&quot;: 88,
&quot;endreason&quot;: &quot;接通后客户挂机&quot;,
&quot;recordpath&quot;: &quot;/mnt/record&quot;,
&quot;recordfile&quot;: &quot;/mnt/record/20250414/1019/20250414101921_zzh_zzh1_db57f262-18d6-11f0-88c8-2f2b0aba51d7_0637.wav&quot;,
&quot;talk_info&quot;:&quot;[{\&quot;date\&quot;:\&quot;10:19:21\&quot;,\&quot;tips\&quot;:\&quot;\&quot;,\&quot;question_caption\&quot;:\&quot;\您\好\，\我\这\边\是\专\业\办\理\银\行\贷\款\的\，\请\问\您\有\资\金\需\求\吗\？\&quot;,\&quot;talk_info_num\&quot;:\&quot;1\&quot;,\&quot;question_title\&quot;:\&quot;01\打\招\呼+\开\场\白\&quot;,\&quot;trigger_type\&quot;:\&quot;0\&quot;,\&quot;labelling\&quot;:\&quot;\&quot;,\&quot;question3\&quot;:\&quot;\&quot;,\&quot;question_sn\&quot;:\&quot;questions20180709154413gKV5\&quot;,\&quot;role\&quot;:\&quot;1\&quot;,\&quot;record_path\&quot;:\&quot;\\/usr\\/local\\/freeswitch\\/sounds\\/zh\\/cn\\/20240305110913nPf\\/question20180122145218iIV.wav\&quot;,\&quot;trigger_title\&quot;:\&quot;\&quot;,\&quot;robot_process_type\&quot;:\&quot;trunk\&quot;,\&quot;timestamp\&quot;:\&quot;1744597161\&quot;,\&quot;question2\&quot;:\&quot;\&quot;,\&quot;batch\&quot;:\&quot;\&quot;,\&quot;trigger_type_title\&quot;:\&quot;\&quot;},{\&quot;date\&quot;:\&quot;10:19:29\&quot;,\&quot;tips\&quot;:\&quot;\&quot;,\&quot;talk_info_num\&quot;:\&quot;2\&quot;,\&quot;key_word\&quot;:\&quot;\可\以\啊\&quot;,\&quot;next_process_key\&quot;:\&quot;sure\&quot;,\&quot;labelling\&quot;:\&quot;\有\需\求\&quot;,\&quot;question3\&quot;:\&quot;\&quot;,\&quot;vocfile\&quot;:\&quot;\\/mnt\\/record\\/20250414\\/segmental_record\\/1019\\/subsection_questions20180709154413gKV5_20250414101921_zzh_zzh1_db57f262-18d6-11f0-88c8-2f2b0aba51d7_0637_2.wav\&quot;,\&quot;talk_info_sn\&quot;:\&quot;talk_info_sn|988e884392f176735160f2ff63c5b1e3\&quot;,\&quot;label\&quot;:\&quot;\&quot;,\&quot;role\&quot;:\&quot;2\&quot;,\&quot;match_key_word_type\&quot;:\&quot;2\&quot;,\&quot;score\&quot;:\&quot;20\&quot;,\&quot;question2\&quot;:\&quot;\&quot;,\&quot;question_code\&quot;:\&quot;questions20180709154413XBm13\&quot;,\&quot;asr_result\&quot;:\&quot;\可\以\啊\&quot;,\&quot;timestamp\&quot;:\&quot;1744597169\&quot;},{\&quot;date\&quot;:\&quot;10:19:29\&quot;,\&quot;tips\&quot;:\&quot;\&quot;,\&quot;question_caption\&quot;:\&quot;\我\了\解\一\下\您\的\情\况\可\以\吗\？\&quot;,\&quot;talk_info_num\&quot;:\&quot;3\&quot;,\&quot;question_title\&quot;:\&quot;02\企\业\介\绍\&quot;,\&quot;trigger_type\&quot;:\&quot;13\&quot;,\&quot;labelling\&quot;:\&quot;\&quot;,\&quot;question3\&quot;:\&quot;20\&quot;,\&quot;question_sn\&quot;:\&quot;questions20180709154413XBm13\&quot;,\&quot;role\&quot;:\&quot;1\&quot;,\&quot;record_path\&quot;:\&quot;\\/usr\\/local\\/freeswitch\\/sounds\\/zh\\/cn\\/20240305110913nPf\\/question20180122145218WoH.wav\&quot;,\&quot;trigger_title\&quot;:\&quot;\匹\配\到\分\支\【\肯\定\】\&quot;,\&quot;robot_process_type\&quot;:\&quot;trunk\&quot;,\&quot;timestamp\&quot;:\&quot;1744597169\&quot;,\&quot;batch\&quot;:\&quot;\&quot;,\&quot;question2\&quot;:\&quot;;\有\需\求\&quot;,\&quot;trigger_type_title\&quot;:\&quot;\&quot;},{\&quot;date\&quot;:\&quot;10:19:33\&quot;,\&quot;tips\&quot;:\&quot;\&quot;,\&quot;talk_info_num\&quot;:\&quot;4\&quot;,\&quot;key_word\&quot;:\&quot;\可\以\啊\&quot;,\&quot;next_process_key\&quot;:\&quot;neutrality\&quot;,\&quot;labelling\&quot;:\&quot;\&quot;,\&quot;question3\&quot;:\&quot;20\&quot;,\&quot;vocfile\&quot;:\&quot;\\/mnt\\/record\\/20250414\\/segmental_record\\/1019\\/subsection_questions20180709154413XBm13_20250414101921_zzh_zzh1_db57f262-18d6-11f0-88c8-2f2b0aba51d7_0637_4.wav\&quot;,\&quot;talk_info_sn\&quot;:\&quot;talk_info_sn|520da6c6b571892590e4a3bc30363732\&quot;,\&quot;label\&quot;:\&quot;\&quot;,\&quot;score\&quot;:\&quot;0\&quot;,\&quot;match_key_word_type\&quot;:\&quot;2\&quot;,\&quot;question2\&quot;:\&quot;;\有\需\求\&quot;,\&quot;timestamp\&quot;:\&quot;1744597173\&quot;,\&quot;question_code\&quot;:\&quot;questions20180709154413Bm311\&quot;,\&quot;role\&quot;:\&quot;2\&quot;,\&quot;asr_result\&quot;:\&quot;\可\以\啊\&quot;},{\&quot;date\&quot;:\&quot;10:19:33\&quot;,\&quot;tips\&quot;:\&quot;\&quot;,\&quot;question_caption\&quot;:\&quot;\请\问\一\下\您\名\下\有\没\有\车\或\者\房\子\呢\？\&quot;,\&quot;talk_info_num\&quot;:\&quot;5\&quot;,\&quot;batch\&quot;:\&quot;\&quot;,\&quot;trigger_type\&quot;:\&quot;14\&quot;,\&quot;labelling\&quot;:\&quot;\&quot;,\&quot;question3\&quot;:\&quot;25\&quot;,\&quot;question_sn\&quot;:\&quot;questions20180709154413Bm311\&quot;,\&quot;role\&quot;:\&quot;1\&quot;,\&quot;record_path\&quot;:\&quot;\\/usr\\/local\\/freeswitch\\/sounds\\/zh\\/cn\\/20240305110913nPf\\/question20180122145218rTf.wav\&quot;,\&quot;trigger_title\&quot;:\&quot;\匹\配\到\分\支\【\中\性\】\&quot;,\&quot;robot_process_type\&quot;:\&quot;trunk\&quot;,\&quot;timestamp\&quot;:\&quot;1744597173\&quot;,\&quot;question_title\&quot;:\&quot;03\贷\款\资\质1\&quot;,\&quot;question2\&quot;:\&quot;;\有\需\求\&quot;,\&quot;trigger_type_title\&quot;:\&quot;\&quot;},{\&quot;date\&quot;:\&quot;10:19:39\&quot;,\&quot;tips\&quot;:\&quot;\&quot;,\&quot;talk_info_num\&quot;:\&quot;6\&quot;,\&quot;key_word\&quot;:\&quot;\什\么\公\司\&quot;,\&quot;next_process_key\&quot;:\&quot;0\&quot;,\&quot;labelling\&quot;:\&quot;\&quot;,\&quot;question3\&quot;:\&quot;25\&quot;,\&quot;vocfile\&quot;:\&quot;\\/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10:20:17\&quot;,\&quot;question3\&quot;:\&quot;80\&quot;,\&quot;question_sn\&quot;:\&quot;questions20180709154413raZ18\&quot;,\&quot;role\&quot;:\&quot;1\&quot;,\&quot;record_path\&quot;:\&quot;\\/usr\\/local\\/freeswitch\\/sounds\\/zh\\/cn\\/20240305110913nPf\\/question20180607144116CMS.wav\&quot;,\&quot;trigger_title\&quot;:\&quot;\匹\配\到\问\题\【15\转\人\工\】\&quot;,\&quot;robot_process_type\&quot;:\&quot;trunk\&quot;,\&quot;timestamp\&quot;:\&quot;1744597217\&quot;,\&quot;question_title\&quot;:\&quot;15\转\人\工\&quot;,\&quot;question2\&quot;:\&quot;;\有\需\求;\询\问\公\司\信\息;\想\知\道\公\司\实\力;\贷\款\额\度;A\转\人\工;\转\人\工\时\间:2025-04-14 10:20:17\&quot;,\&quot;trigger_type_title\&quot;:\&quot;15\转\人\工\&quot;}]&quot;,
&quot;base_info&quot;: &quot;db57f262-18d6-11f0-88c8-2f2b0aba51d7out&quot;,
&quot;score&quot;: 80,
&quot;call_count&quot;: 1,
&quot;asks_count&quot;: 3,
&quot;status&quot;: &quot;B&quot;,
&quot;cdr_sn&quot;: &quot;dial_task_main_sn|1c41217cc6866d22bcb6cfe1aa5f4e47&quot;,
&quot;return_visit&quot;: null,
&quot;mark&quot;: &quot;&quot;,
&quot;data1&quot;: &quot;&quot;,
&quot;data2&quot;: &quot;&quot;,
&quot;data3&quot;: &quot;&quot;,
&quot;data4&quot;: &quot;&quot;,
&quot;data5&quot;: &quot;&quot;,
&quot;data6&quot;: &quot;&quot;,
&quot;data7&quot;: &quot;&quot;,
&quot;data8&quot;: &quot;&quot;,
&quot;data9&quot;: &quot;&quot;,
&quot;data10&quot;: &quot;&quot;,
&quot;data11&quot;: &quot;&quot;,
&quot;data12&quot;: &quot;&quot;,
&quot;data13&quot;: &quot;&quot;,
&quot;data14&quot;: &quot;&quot;,
&quot;data15&quot;: &quot;&quot;,
&quot;data16&quot;: &quot;&quot;,
&quot;data17&quot;: &quot;&quot;,
&quot;data18&quot;: &quot;&quot;,
&quot;data19&quot;: &quot;&quot;,
&quot;data20&quot;: &quot;&quot;,
&quot;data21&quot;: &quot;&quot;,
&quot;data22&quot;: &quot;&quot;,
&quot;data23&quot;: &quot;&quot;,
&quot;data24&quot;: &quot;&quot;,
&quot;data25&quot;: &quot;&quot;,
&quot;data26&quot;: &quot;&quot;,
&quot;data27&quot;: &quot;&quot;,
&quot;data28&quot;: &quot;&quot;,
&quot;data29&quot;: &quot;&quot;,
&quot;data30&quot;: &quot;&quot;,
&quot;agent_sn&quot;: &quot;&quot;,
&quot;agent_name&quot;: &quot;&quot;,
&quot;status_manual&quot;: null,
&quot;dynamic_labelling&quot;: &quot;questions20180709154413NYZ15:20万&quot;,
&quot;asks_count_routine&quot;: null,
&quot;qc_status&quot;: &quot;1&quot;,
&quot;is_wechat&quot;: 0,
&quot;hangup_serial_number&quot;: &quot;15转人工#3&quot;,
&quot;source&quot;: &quot;20250414101849&quot;,
&quot;operator&quot;: &quot;zzh&quot;,
&quot;area_code&quot;: &quot;广东省深圳市&quot;,
&quot;started_at&quot;: &quot;2025-04-14 10:19:13&quot;,
&quot;status_sub&quot;: &quot;&quot;,
&quot;fs_listen_agent&quot;: &quot;&quot;,
&quot;fs_monitor_change_talk&quot;: 0,
&quot;fs_push_screens&quot;: 2,
&quot;fs_intervention_time&quot;: 0,
&quot;is_deleted&quot;: 0,
&quot;call_from_type&quot;: 0,
&quot;is_transfertoagent&quot;: 1,
&quot;number_status&quot;: 100,
&quot;transfer_type&quot;: 3,
&quot;caller&quot;: &quot;900002&quot;,
&quot;pushed_at&quot;: null,
&quot;listened_at&quot;: null,
&quot;intervention_at&quot;: null,
&quot;actual_push_screens_total&quot;: null,
&quot;is_seating_assistance&quot;: 0,
&quot;warning_times&quot;: 0,
&quot;warning_results&quot;: null,
&quot;degree_of_satisfaction&quot;: 0,
&quot;satisfaction_caption&quot;: null,
&quot;satisfaction_invitation_type&quot;: 0,
&quot;push_crm_at&quot;: null,
&quot;tts_service_id&quot;: 110001,
&quot;auto_add_wechat_status&quot;: 0,
&quot;virtual_extension_number&quot;: &quot;&quot;,
&quot;last_reply&quot;: &quot;转人工&quot;,
&quot;sip_error_code&quot;: &quot;&quot;,
&quot;charging_minute&quot;: 2,
&quot;virtual_extension_endreason&quot;: &quot;-&quot;,
&quot;ext1&quot;: &quot;88&quot;,
&quot;ext2&quot;: null,
&quot;ext3&quot;: null,
&quot;ext4&quot;: null,
&quot;ext5&quot;: null,
&quot;summary&quot;: null,
&quot;is_first_connected&quot;: 1,
&quot;uuid&quot;: &quot;db57f262-18d6-11f0-88c8-2f2b0aba51d7&quot;
}
]
},
&quot;msg&quot;: &quot;SUCCESS&quot;
}</code></pre>
<p><strong>返回参数说明</strong> </p>
<table>
<thead>
<tr>
<th>参数名</th>
<th>类型</th>
<th>是否默认</th>
<th>注释</th>
</tr>
</thead>
<tbody>
<tr>
<td>sn</td>
<td>string（varchar(1000)）</td>
<td>否</td>
<td>通话的唯一标识sn号</td>
</tr>
<tr>
<td>user_sn</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>子账号唯一标识</td>
</tr>
<tr>
<td>user_name</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>子账号</td>
</tr>
<tr>
<td>parent_sn</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>主账号</td>
</tr>
<tr>
<td>team_sn</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>团队sn</td>
</tr>
<tr>
<td>team_name</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>团队名称</td>
</tr>
<tr>
<td>created_at</td>
<td>string（timestamp）</td>
<td>是</td>
<td>创建时间</td>
</tr>
<tr>
<td>updated_at</td>
<td>string（timestamp）</td>
<td>是</td>
<td>更新时间</td>
</tr>
<tr>
<td>name</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>姓名</td>
</tr>
<tr>
<td>phone</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>电话</td>
</tr>
<tr>
<td>address</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>地址</td>
</tr>
<tr>
<td>unit</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>客户公司</td>
</tr>
<tr>
<td>unit_phone</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>客户公司电话</td>
</tr>
<tr>
<td>project_sn</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>项目sn</td>
</tr>
<tr>
<td>project_caption</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>项目描述</td>
</tr>
<tr>
<td>connected_at</td>
<td>int（timestamp）</td>
<td>是</td>
<td>接通时间</td>
</tr>
<tr>
<td>disconnected_at</td>
<td>int（timestamp）</td>
<td>是</td>
<td>挂断时间</td>
</tr>
<tr>
<td>talktimes</td>
<td>int（int(32)）</td>
<td>是</td>
<td>通话时长</td>
</tr>
<tr>
<td>endreason</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>挂机原因 参考6.5号码识别状态说明</td>
</tr>
<tr>
<td>recordpath</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>录音路径</td>
</tr>
<tr>
<td>recordfile</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>录音文件</td>
</tr>
<tr>
<td>talk_info</td>
<td>string（text）</td>
<td>是</td>
<td>通话详情，可通过6.3获取单个通话对话内容解析成数组,或者自己解析，先可以##截取出机器人跟客户的，再通过#@分割，根据下标对应字段</td>
</tr>
<tr>
<td>base_info</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>通话uuid</td>
</tr>
<tr>
<td>score</td>
<td>int（int(32)）</td>
<td>是</td>
<td>分数</td>
</tr>
<tr>
<td>asks_count</td>
<td>int（int(32)）</td>
<td>是</td>
<td>问题次数</td>
</tr>
<tr>
<td>status</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>自动分类</td>
</tr>
<tr>
<td>status_manual</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>人工分类</td>
</tr>
<tr>
<td>cdr_sn</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>对应通话sn</td>
</tr>
<tr>
<td>return_visit</td>
<td>string（int(32)）</td>
<td>是</td>
<td>是否已读</td>
</tr>
<tr>
<td>mark</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>备注</td>
</tr>
<tr>
<td>agent_sn</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>转人工sn</td>
</tr>
<tr>
<td>agent_name</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>转人工坐席</td>
</tr>
<tr>
<td>dynamic_labelling</td>
<td>string（text）</td>
<td>是</td>
<td>动态标签</td>
</tr>
<tr>
<td>labelling</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>静态标签</td>
</tr>
<tr>
<td>asks_count_routine</td>
<td>string（int(8)）</td>
<td>是</td>
<td>业务问题被问次数</td>
</tr>
<tr>
<td>qc_status</td>
<td>string（int(32)）</td>
<td>是</td>
<td>扩展字段</td>
</tr>
<tr>
<td>is_wechat</td>
<td>int（int(32)）</td>
<td>否</td>
<td>是否微信推送</td>
</tr>
<tr>
<td>hangup_serial_number</td>
<td>string（text）</td>
<td>是</td>
<td>跳出流程</td>
</tr>
<tr>
<td>source</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>任务名称</td>
</tr>
<tr>
<td>operator</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>操作人</td>
</tr>
<tr>
<td>area_code</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>所属地区</td>
</tr>
<tr>
<td>started_at</td>
<td>string（timestamp）</td>
<td>是</td>
<td>开始拨打时间</td>
</tr>
<tr>
<td>fs_listen_agent</td>
<td>string（varchar(100)）</td>
<td>是</td>
<td>监听/介入账号</td>
</tr>
<tr>
<td>fs_monitor_change_talk</td>
<td>int（int(32)）</td>
<td>否</td>
<td>是否介入</td>
</tr>
<tr>
<td>fs_push_screens</td>
<td>int（int(32)）</td>
<td>否</td>
<td>是否弹屏</td>
</tr>
<tr>
<td>fs_intervention_time</td>
<td>int（int(32)）</td>
<td>否</td>
<td>介入时长</td>
</tr>
<tr>
<td>is_deleted</td>
<td>int（int(32)）</td>
<td>否</td>
<td>是否删除，软删除</td>
</tr>
<tr>
<td>is_transfertoagent</td>
<td>int（int(32)）</td>
<td>否</td>
<td>是否转人工</td>
</tr>
<tr>
<td>call_from_type</td>
<td>int（int(32)）</td>
<td>否</td>
<td>呼叫类型0自动外呼1呼入2手动外呼3语音测试4预览式外呼，5预测式外呼）</td>
</tr>
<tr>
<td>transfer_type</td>
<td>int（int(32)）</td>
<td>否</td>
<td>转人工类型</td>
</tr>
<tr>
<td>number_status</td>
<td>int（int(16)）</td>
<td>是</td>
<td>号码检测状态字段0空号，1实号，2停机，3库无，4沉默号，5风险号100默认值（未检测）,101号码检测过滤的座机</td>
</tr>
<tr>
<td>caller</td>
<td>string（varchar(50)）</td>
<td>是</td>
<td>主叫号码</td>
</tr>
<tr>
<td>intervention_at</td>
<td>int（int(64)）</td>
<td>是</td>
<td>介入时间</td>
</tr>
<tr>
<td>pushed_at</td>
<td>string（int(64)）</td>
<td>是</td>
<td>弹屏时间</td>
</tr>
<tr>
<td>listened_at</td>
<td>string（int(64)）</td>
<td>是</td>
<td>监听时间</td>
</tr>
<tr>
<td>fs_push_screens_total</td>
<td>int（int(64)）</td>
<td>是</td>
<td>发起弹屏坐席个数</td>
</tr>
<tr>
<td>actual_push_screens_total</td>
<td>int（int(64)）</td>
<td>是</td>
<td>实际弹屏坐席个数</td>
</tr>
<tr>
<td>warning_times</td>
<td>string（int(32)）</td>
<td>否</td>
<td>坐席辅助 - 警告时间</td>
</tr>
<tr>
<td>is_seating_assistance</td>
<td>int（int(32)）</td>
<td>否</td>
<td>是否坐席辅助</td>
</tr>
<tr>
<td>degree_of_satisfaction</td>
<td>string（int(32)）</td>
<td>否</td>
<td>是否满意度调查</td>
</tr>
<tr>
<td>satisfaction_caption</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>满意度调查描述</td>
</tr>
<tr>
<td>transfer_user_sn</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>被转人工子账号</td>
</tr>
<tr>
<td>push_crm_at</td>
<td>string（timestamp）</td>
<td>是</td>
<td>流水推送的时候</td>
</tr>
<tr>
<td>dial_task_main_sn</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>任务sn</td>
</tr>
<tr>
<td>rec_sex</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>识别性别</td>
</tr>
<tr>
<td>classify</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>分类别名</td>
</tr>
<tr>
<td>is_answer</td>
<td>int（int(32)）</td>
<td>是</td>
<td>是否为回答</td>
</tr>
<tr>
<td>process_code</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>流程code</td>
</tr>
<tr>
<td>talk_info_sn</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>对话sn</td>
</tr>
<tr>
<td>seating_info</td>
<td>string（varchar(1000)）</td>
<td>是</td>
<td>坐席信息</td>
</tr>
<tr>
<td>talk_datetime</td>
<td>string（timestamp）</td>
<td>是</td>
<td>对话时间</td>
</tr>
<tr>
<td>recognition_status</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>识别状态</td>
</tr>
<tr>
<td>questions_status</td>
<td>string（varchar(255)）</td>
<td>是</td>
<td>问题状态</td>
</tr>
<tr>
<td>recognitionInfo</td>
<td>string（text）</td>
<td>是</td>
<td>识别信息</td>
</tr>
<tr>
<td>virtual_extension_endreason</td>
<td>string（varchar(100)）</td>
<td>是</td>
<td>二次拨号结果</td>
</tr>
<tr>
<td>is_first_connected</td>
<td>int（int(32)）</td>
<td>是</td>
<td>第一次拨打是否接通：1、是；0、否；</td>
</tr>
<tr>
<td>uuid</td>
<td>string</td>
<td>是</td>
<td>uuid</td>
</tr>
</tbody>
</table>
<p><strong>备注</strong> </p>
<ul>
<li>更多返回错误代码请看首页的错误代码描述</li>
</ul>