FAQ
<h3>About the BTS Librarian Export</h3>
<p>
When using AIRSTEP BW Edition and the BTS App at the same time, you need to export one patch at the same time from the Librarian in BTS App. Please do not export multi patches to KATANA-AIR/WAZA-AIR one time, this may cause the disconnection issue. If you want to export multi patches to KATANA-AIR/WAZA-AIR one time, please directly connect your mobile device to KATANA-AIR/WAZA-AIR.</p>
<h3>I can't connect to my Katana-Air/Waza-Air</h3>
<p>For the Katana-Air, please factory reset your Katana-Air.</p>
<ol>
<li>Katana-Air factory reset tutorial;
<a href="https://rolandus.zendesk.com/hc/en-us/articles/360009545411-KATANA-AIR-FACTORY-RESET-Initialization">https://rolandus.zendesk.com/hc/en-us/articles/360009545411-KATANA-AIR-FACTORY-RESET-Initialization</a>-</li>
</ol>
<p>For the Waza-Air, Please update your Waza-Air to the latest firmware (1.2.0)(Mar 3th, 2020);</p>
<ol>
<li>
<p>Waza-Air firmware update tutorial;</p>
<p><a href="https://www.boss.info/global/support/by_product/waza-air/updates_drivers/a8fdf9f0-fdaf-4a67-9fcb-cebe557e11e7/">https://www.boss.info/global/support/by_product/waza-air/updates_drivers/a8fdf9f0-fdaf-4a67-9fcb-cebe557e11e7/</a></p>
<p>Firmware;
<a href="https://cdn.shopify.com/s/files/1/0261/3012/0775/files/waza_air_sys_v120_1.zip?v=1646279357">https://cdn.shopify.com/s/files/1/0261/3012/0775/files/waza_air_sys_v120_1.zip?v=1646279357</a></p>
</li>
</ol>
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